Experience spotlight: latest edition of lorensbergs news now available
Listening to customers as they express their needs and describe their experiences is so important, and here at lorensbergs we’ve been doing lots of it! In this Autumn/Winter edition of lorensbergs news, we share our customers' stories on how they’ve reached better service standards for all concerned. They involve solutions that have automated mundane administration so that when staff interact with users they can really add value. They also demonstrate how you can empower the end user to satisfy their own needs, by supporting self-service and fair access to resources. So as service standards improve, they also become sustainable.
Read on also for our latest product news, including the new wireless printing module from netloan. Find out how we’re making it easier for councils to manage their club and society customers; and how universities can better manage their resources and optimise availability for students.
We hope this edition helps you envision how technology can make the difference to your customers and proves an inspiring and enjoyable read!
To read more, open the online version of lorensbergs news Autumn/Winter 2014-15 edition here.