Libraries optimise PC usage with new netloan reporting
New reporting functionality in lorensbergs’ market leading PC booking and session management solution, netloan, allows libraries to better manage accessibility of PCs for their users. Reporting options in netloan are now configurable to offer greater granularity of data on PC usage. This data allows libraries to adjust access privileges to ensure more library users have PC access when they need it.
Demand for PC sessions varies by time of day, and the new netloan functionality offers a better understanding of usage patterns. Users may benefit from increased availability of shorter sessions during peak hours, and the availability of longer sessions during times of lighter demand. netloan reporting now offers these insights.
Library PC usage can be further optimised by minimising downtime due to faulty PCs. netloan offers an enhanced record of unit faults, with associated reporting, so that PC maintenance can be better targeted and scheduled.
“Insightful reporting on library PCs is extremely important as demands on the People’s Network offered by public libraries continue to grow,” commented Anna Crilly, lorensbergs’ Managing Director. “Academic libraries are also better served with a more detailed understanding of who uses what and when. These latest netloan enhancements support our customers in managing their PC estates and to better respond to their users’ needs.”
February’s netloan release is the first of the year, with a series of further enhancements planned for 2014. Further information is available at www.lorensbergs.co.uk