Libraries’ importance in the provision of the People’s Network prevails, with clear public demand for a neutral, supportive place within every community for accessing broadband and PC facilities. Only last week we heard many members of the public defend their right to local library services on twitter, flagging computer services as a key part of what they wish to retain. For a useful summary of the social media storm, which was sparked by a conversation between a ten-year-old boy and David Cameron, please see Public Libraries News.
In this latest post* we look at how library authorities can continue to maintain and support public computing services efficiently and securely, with a look at the role played by their technology suppliers. The key takeaway here is that technology advancements are leading to easier, cheaper ways of providing much needed services, rather than being used as a reason to dispense with them!
Deploying and supporting the People’s Network
Over recent years, council ICT departments have been continually stretched in their resourcing. By the beginning of last year, 25% of library and corporate ICT was being outsourced. At times like this, technology providers offer vital support and expertise, and give libraries a source of continuity and experience when so much else is being thrown up in the air.
The role of suppliers is critical to support libraries in capitalising on the latest technologies. Compatibility and support with the latest OS (operating systems) and deployment methods, cooperation with new frameworks – such as the new Library Communications Framework (LCF) – and provision of centralised web-based administrative tools are a number of key areas where vendors can improve how libraries operate and deliver their services...