This is the third instalment in our coverage of major library projects. Here we look at some library re-openings and relocations that have made headlines at both a local and national level, with some winning wider acclaim further still. Lorensbergs is delighted to have been part of these projects, helping each library prepare for their first day of opening, and continuing to support staff in providing the very best service to customers when using their digital resources.
Chester Storyhouse opened in May 2017 and repurposes what was an art deco cinema to house the city’s relocated main library along with a theatre and cinema.
Netloan provides self-service access and payment facilities for use of digital resources. This helps the librarians, known collectively as the ‘engagement team’, to focus their attention on those customers with other less routine needs.
Customers are able to print to library printers using their own devices with netloan Wi-Fi print. Five kiosks throughout the library offer customers the ability to pay and release print jobs, from their smartphone, tablet, laptop or from one of the library’s 22 PCs.
Customers can log onto their library netloan accounts on the kiosk using the same credentials as when making theatre transactions due to netloan authentication and advanced kiosk integration.
In the first six months of opening, Storyhouse had already welcomed 508,000 visitors including 3,502 new joiners to the library (an increase of 89% from the previous year).
Manchester Central Library
The reopening of Manchester Central Library (pictured top of page) in 2014 was a huge success, following an extensive renovation project. It included a new netloan deployment as a key part of the project, with computer access considered an important part of the library’s offer...