| web based/online | |
- A web based system for online PC bookings
- All users access the system from the same easy to use web interface
- No need for staff to be logged in to a PC for the system to run, meaning there is no break in the service while shifts are changing
- Changes to the system are updated instantly
| - Can be accessed by users from home, work or during an existing PC session
- Reduces the time and effort involved with deploying and upgrading netloan
- Changes to the system can be made from anywhere, which is especially useful if you are on the move
|
| easy to use/user friendly | |
- Simple and intuitive to use
- Clear booking grid enables bookings to be made in as little as two mouse clicks without the need to change screens
- Ability to book specific PCs
- Find free slots feature to highlight the next free PC
- Staff can do almost all of their day to day activities from one screen
| - Staff and citizens are able to pick up the system quickly, meaning training needs are kept to a minimum
- The clear booking 'outlook' style grid eliminates double bookings
- Empowers citizens to plan their time and manage their account
- Ensures fair access to PCs
- Staff time spent looking after the Peoples Network is minimised
|
| session control | |
- The individual PC sessions are physically controlled by netloan
- Messages are displayed to the user to warn them when their session is about to end and at the end of the session they are physically logged off
| - Automatically controls sessions, reducing conflict between citizens and staff
- Ensures fair and equal access to your PCs
|
| user groups and unit groups | |
- netloan is operated using 3 user levels (Administrator, Staff and User), all 3 user types are presented with the same interface only they are granted different permissions
- Ability to assign users to different groups according to their LMS details e.g. children and adult
- Each group can have individual permissions assigned to them
- Can divide PCs into groups for example email only PCs
| - Maintain security levels in the system set-up
- Ensure that appropriate access is given to users
- Your library can be organised specifically to your requirements
- Enhances the customer experience and library environment
|
| comprehensive print management solution | |
- Ability to print preview
- Print jobs can be re-sent to any printer
- Print release functionality for print jobs
- The print server is held centrally, freeing up a PC for public use
| - Reduction in paper waste which results in cost savings
- Easy to manage printing when printer problems occur
- Easy to manage charging for print jobs
|
| group bookings | |
- Enables multiple PCs to be booked out at the same time
| - Facilitates easy management of adult learning classes and other group activities
- Increases flexibility of how you manage and use PCs
|
| manage faulty PCs | |
- PCs can be set to 'broken' with a fault status
- Reports can be compiled to provide information about this
| - Enables staff to report faulty PCs as soon as they have been identified
- Allows a record of faulty PCs to be kept up to date
|
| remotely shut down PCs | |
- PCs can all be switched off at once
- Works on an intelligent basis - if users are still logged into the computers they stay logged on and the computer is shutdown afterward, a shutdown command is not sent to the whole subnet
| - Reduces time spent logging off each PC
- Increases efficiency in staff time
|
| messages/notifications | |
- Ability to send messages to PCs in use, individually or en masse e.g, send a message to a PC to warn the user that their session is about to end
- Log off users remotely from the web interface
| - Easy to communicate with citizens
- Eliminates confrontation
- Useful for reminding the public of rules and regulations
|
| reports/statistics | |
- netloan has over 25 reports that allow you to analyse your PC usage
- Application usage reports available
- Choice of format outputs - pdf, html, Excel
| - Assists with budgetary planning reports
- Allows you to meet CIPFA requirements
- Simple to run and produce relevant statistics
|
| connectors | |
- netloan can link to your LMS or external database via a connector
- netloan has a proven real time (live) user import architecture
- Import rules can be configured to add the users into the right user groups
- We have over 30 connectors to various 3rd party databases across the world - view the LMS suppliers and connectors here. If your LMS is not listed, please give us a call on 01992 415500 to discuss development opportunities
| - No need to create a separate database
- Reduces duplicate administration of data
|
| kiosk integration | |
- When integrated with our kiosks, bookings can be made via the self-service terminal
- A receipt can be printed for reference
| - Reduces queues at the desk and/or PCs with people using the kiosks to make bookings
- Receipts act as a reminder of each booking
|
| acceptable usage policy | |
- Customisable policy
- The public have to accept this in order to login to netloan
| - Ensures that the public are presented with and accept any regulations, laws and procedures
- The facility to state the library's responsibility
|
| customisation | |
- netloan allows for a very customisable setup
- Add your library logo and branding
- Customise and add specific messages
| - Ensures that the system integrates seamlessly into your library environment
- Allows netloan to be used as a promotional tool for your library
|
