Digital inclusion has become a core part of the modern library’s role. It’s something that frontline staff are tasked with every day of the week – helping people with the skills, access, confidence and motivation to go online and better manage their lives. Digital inclusion amounts to both an economic issue, according to recent Government digital strategy, and a social issue with huge implications for those living without it involving health, wellbeing and future prospects.
It was a great opportunity to share experiences of supporting digital inclusion at CILIP’s last PMLG (Public Mobile and Library Group) Conference in Southwark. Lorensbergs co-facilitated a workshop with Brent Libraries on Digital Literacy Skills for the Otherwise Disenfranchised. 20 library authorities were in attendance and we covered a lot of ground. Here’s some of the key areas discussed and ideas shared, with slides also available.