Universities continue to spend large sums on new technologies leading to huge pressure for investments to pay off. Lorensbergs investigated what factors institutions have learnt are essential to getting it right - we hope you enjoy reading our findings in the new infographic.
We ran a university poll to establish what senior technical, professional and faculty staff ranked as the critical success factors for new system introduction in their universities. The overwhelming ‘winner’ was having a shared vision and strategy for improving the student experience. The relationship between ICT, faculty and other staff also scored highly.
Feedback tells us that without the necessary leadership, relationships and shared vision in place, there is a lack of agreement on the right systems to embrace and adopt throughout the institution. A widely agreed and recognised strategy to deliver an improved student experience must come first. In turn, this agreement helps determine which systems will be of most benefit to students.
Without a common vision, there is less time and resource allocated to selecting and introducing new systems, and other work tends to be prioritised. Our research tells us that leadership needs to come from the CIO as much as from other institution leaders, although this often requires structural change and new ways of working to ensure they are heard. At present less than half of CIOs are at the top table for decision-making and often need to be represented by other more senior colleagues for their views and judgement to be taken into account...