Last year was a busy time for welcoming new netloan customers, which included Welsh library authority Ceredigion Libraries. Here we catch up with Gareth Griffiths, Library Service Manager, to find out how the library is using netloan and the improvements it’s supported.
Ceredigion Libraries provide a total of over 50 public computers across its six library sites. The move to the netloan PC booking and print management system took place last summer.
It began with netloan installation at Aberystwyth Library in the historic former Town Hall building (see photo above), before rolling out to public computers at Cardigan Library and then progressing to the other library branches. Gareth and his team are very pleased with how it’s gone. “Everybody loves netloan!” he tells us and is happy to recommend the library software to other Welsh authorities.
Library computers at Ceredigion are organised between long and short stay terminals. On the long-term PCs, self-extension functionality enables users to increase their session time from an initial two hours to up to four hours per day. Only then do staff need to support users in allowing more time beyond this allocation, if space is available. This arrangement has helped achieve a strong 60% usage rate on these PCs...