The insight we get from spending time with our customers is invaluable to us. After all, understanding and serving the needs of academic institutions is at the heart of what we do. There are many occasions that help us achieve this, from day-to-day conversations and account visits to annual user group meetings. We welcome every opportunity. Needless to say, the chance to get even closer and spend a day helping to run a media store in person proved irresistible!
Coventry University kindly invited the connect2 team to do just this. So this summer, Matthew Etherington, Account Manager, and Olivier Bushayija Gatete, a member of the Development team, arrived early one morning at the Media Loan Shop within the School of Art and Design to see first-hand exactly what’s involved and how connect2 helps.