lorensbergs
  • enquiries@lorensbergs.co.uk
  • +44 (0)1992 415500
  • Home
  • Solutions
    • Solutions by sector
      • Public libraries
      • Universities and colleges
      • Local authorities
      • Academic libraries
      Solutions by need
      • PC booking and session management
      • Media equipment booking and tracking
      • Print payment and release
      • Room, studio and lab bookings
      • Wi-Fi authentication
      • Self-service library kiosks
      • Wireless printing
  • Products
    • netloan
      • Outside of a library building
        Netloan public

        The leading solution for public library PC booking, access and print management.

      • Group of students in a library at PCs
        Netloan education

        Complete PC session management solution for academic libraries.

      connect2
      • Teacher providing help to two students on a computer
        Connect2 academic

        Online system for student self-service bookings, covering equipment, rooms, studios and labs.

  • About
      • About Lorensbergs
      • Contact us
      • Our Customers
      • Our Partners
      • News
      • Careers
  • Resources
      • Case Studies and Research
      • Blog
      • Netloan Customer Zone
      • Netloan FAQs
      • Connect2 FAQs
  • Global
      • Global Reach
      • Australia and New Zealand
      • Canada
      • Denmark
      • Finland
      • Germany
      • Netherlands
      • Norway
      • Sweden
      • UK and Ireland
      • USA
  • Search (CurrentPage.Site().Descendants("Searchresults").Count()
  • Sign in

Poll highlights libraries’ perseverance and success in restoring vital digital services

21 Sep 2020

A poll undertaken by library software company, Lorensbergs, finds that over 70% of UK library authorities had restored public PC access to users by early September. This access has been relied upon by jobseekers, benefit claimants and many others for digital and social inclusion.

Nearly 100 library authorities took part in the poll to share knowledge and approaches to reopening services post lockdown, and it provides a useful benchmark on all that’s been achieved. It represents how it’s been necessary for library authorities to respond according to the guidelines and different circumstances of their local areas, and offers insight into the public’s responses to the changes experienced.

The People’s Network is an important resource for all library authorities, with 70% of libraries considering PC access to be an essential service for their communities. The poll highlights how libraries have been diligent in their approach to prioritising hygiene and minimising coronavirus risks while providing this service.

Nearly 80% of library services are now providing library Wi-Fi. Print services are also becoming more widely available, with 65% of library authorities now offering this service.

Anna Crilly, Lorensbergs’ Managing Director, commented: “These poll results really demonstrate our libraries’ commitment to supporting users with essential PC and printing services during the pandemic. These are resources that the digitally excluded have absolutely depended upon becoming available again after lockdown.

“We still have some way to go, around half of those libraries offering PC access are yet to provide it in all branches. We’re here to support our customers and help them find the best way to safely restore these services.”

Other challenges in offering PC services include the need for users to book their timeslot ahead so staff can manage library footfall and cleaning. Users also need to make do with shorter sessions, as workstation numbers have been reduced to maintain social distancing measures. Even still, PC users are often the longest library visitors, undertaking life critical tasks in the library and securing essential services that are now only possible online.

The results from the poll are available to download here.

 

About Lorensbergs (www.lorensbergs.co.uk)

Lorensbergs offers a range of market-leading software solutions with expert advice to match. Our range of intelligent and customisable PC booking and online booking solutions, netloan and connect2, have been designed to streamline booking processes and improve efficiencies in libraries and local authorities, universities and colleges. Lorensbergs offers consultancy services and training, working closely with customers to enhance service provision for library, university and public service users and patrons.

Latest blog articles

  • Supporting Students: Why Equipment Lending Schemes are so Important

    26 Feb 2021
  • Building the Perfect Grab and Go Video Journalist Kit

    11 Dec 2020
  • Highlights from the 2020 Netloan User Groups

    2 Dec 2020
  • A Guide to Barcoding Inventory

    23 Oct 2020
  • The Pandemic and the People’s Network: How Libraries are Winning

    30 Sep 2020
< back to all news

Solutions

  • PC booking and session management
  • Media equipment booking and tracking
  • Print payment and release
  • Room, studio and lab bookings
  • Wi-Fi authentication
  • Self-service library kiosks
  • Wireless printing

Products

  • Netloan public
  • Netloan education
  • Connect2 academic

Lorensbergs

  • Contact us
  • About us
  • Our Partners
  • Careers
  • Blog

Market Insights

Receive our e-newsletter twice a year

Sign up now

© Copyright 2021 Lorensbergs Ltd
Reg No. 03878554

  • Privacy & Cookie Policy
  • Terms & Conditions
  • Site map

Test Landing Page

Get insights to your inbox

Get updates from Lorensbergs on: Industry trends - Best practice - Education news

Take a closer look at connect2

Using connect2 can make a massive difference to your department's productivity. To find out more, why not ask for a tour? We'll be happy to give you a personalised demo.

Request a demo

Enquiry form

What are the benefits of the connect2 system?

To find out more about how connect2 provides an efficient, easy to use booking and checkout system, and receive a free personalised demo, please complete a few details below:

Connect2 - why it's worth taking a few minutes to find out more...

With connect2 in place, the following time-savings become a reality - as reported by universities and colleges already using the system (over 100 institutions):

• Student enquiries on equipment availability reduce by up to 50% - as real-time availability is visible online

• This saves you up to 5 hours per week, as no need to manually check resource availability or respond to so many queries

• Students' self-service advance bookings online can save you a further 8 hours per week

If saving so much administration time sounds good, please get in touch. We'll be happy to send you further info:

What are the benefits of the connect2 system?

To find out more about how connect2 provides an efficient, easy to use checkout/in system, and receive a free personalized demo, please complete a few details below:

Take a closer look at connect2

Using connect2 can make a massive difference to your department's productivity. To find out more, why not ask for a tour? We'll be happy to give you a personalized demo.

Find out how online booking software can make life easier for you and your customers!

Please provide a few details and we'll send you information on the best products that meet your needs.

Read more form

Find out more / Request a demo

Newsletter Sign up

Get insights to your inbox

Get updates from Lorensbergs on: Industry trends - Best practice - Higher Ed news

Contact us