Wi-Fi printing at Slough Libraries is an important part of the digital offer and a service they are proud to provide. Lorensbergs talked with Patsy To, Operational Manager for Libraries and Culture at Slough, about the library’s introduction of netloan Wi-Fi print and how it’s been welcomed by staff and customers.Read more
Netloan Wi-Fi print
As internet access continues to rapidly increase via mobile and tablet, so are users’ printing requirements changing. Netloan Wi-Fi print provides a comprehensive solution to this opportunity, meeting users’ needs for wireless printing and supporting an increase in library footfall.
Netloan Wi-Fi print enables printing from Android, Apple and Windows phones, tablets, laptops and chromebooks within the library. With the increase in multi device usage and BYOD in the library, it provides a perfect solution. In addition, users have the convenience of printing from home from their devices and home PCs, sending their print jobs for release and collection from their local library.
Uses existing printers and other hardware
Netloan Wi-Fi print offers system compatibility with existing printer hardware – there are no new or additional printers required – enabling you to capitalise on your previous investment.
- Uses existing printers, print server and network infrastructure
- Utilise existing bibliotheca kiosks for a complete end-to-end self-service solution
Security and control
As a secure, web-based service, netloan Wi-Fi print enables the library to remain in full control of data and print flows. Personal data remains safely in the library environment while anonymised print jobs are processed and cleaned in the cloud, ready for netloan to release.
What's more, netloan's user group management and suspension functionality ensures the library controls who can print to their printers at all times.
With netloan Wi-Fi print, administration of your library's printing services is streamlined for greater efficiency. The release of wireless print jobs follows the same process as for print jobs from PCs. Both types of print jobs can be selected for release using the same criteria and sharing the same admin displays in netloan, with wireless jobs clearly flagged for easy identification.
Likewise, printer management is also integrated to cover both types of printing. It all amounts to the introduction of an exciting new service with minimal training or change to processes required.
As a web-based service, netloan Wi-Fi print is easy to implement and support. Straightforward, reliable printing methods ensure that it's a service staff are happy to introduce and promote in the library environment. Its simplicity means users welcome using it too as it quickly adds value to their library visits.
As it uses the cloud, users can access the service from anywhere they choose using their web-enabled devices. So whether they're in the library, at home or anywhere else, it's a convenient service to use, leading to higher library footfall as users routinely visit to collect their printing.
Self-service is supported in two key ways:
- Print payment and release for wireless print jobs is available on self-service bibliotheca kiosk units; users can pay using cash or card
- Users login to their online netloan account to print documents using their usual library card number and PIN, so there is no registration process or end user support needed to get started
Case Studies and Research
Hertfordshire Libraries has completed the launch of a modern wireless printing service across all 44 of its branches using netloan Wi-Fi print. Jean Holmes, Head of Libraries, and Emma Ryder, Business Systems Development Officer, talked to Lorensbergs about how the project progresses their Inspiring Libraries strategy while meeting widespread customer need...Read more
ICT Project Manager,
Staffordshire County Council
Stafford Library is a new innovative environment for people of all ages and Wi-Fi printing is a central element of our Digital Offering. It allows members of the public to bring in their own devices to print. It’s quick, convenient and easy to use.
Head of Libraries,
So many people came into our branches looking for this service. Now we’ve launched Wi-Fi print we’re able to broaden the library’s appeal. It’s great that we’re providing something that customers are definitely going to use and to be able to meet or exceed their expectations with it.