With Netloan for selfCheck users can:
All this can be achieved on your kiosks. After all, why should kiosk use just
be about books?
The Netloan integration allows you to maximise self-service in your library and reap the many benefits for your users and your library service.
It’s the leading print self-service solution used by over 40 UK library authorities.
Netloan on the kiosk offers a modern experience for payment and release of prints. It’s much faster than waiting for staff help. Plus it adds a greater sense of privacy for users printing sensitive documents.
Users simply scan their library card at the kiosk and any pending print jobs are listed right away. The process couldn’t be easier! Both desktop or wireless printing are supported.
Cash or card, the user chooses how to pay. They can select one or more print jobs and pay in a single transaction. It’s so quick and convenient, no wonder libraries quickly see their print revenue increase.
Print revenue is significant. It’s actually the largest revenue source for over a third of libraries. If your library doesn’t use fines or is phasing them out, it becomes even more important. Yet without self-service, libraries are failing to make the most of this crucial revenue stream. Simply put, making it fast and easy for users to pay for printing with this self-service option sends print volumes (and revenues) skyward.
Our kiosk-based services are easy to introduce and support. They quickly relieve staff burden and continue to be a reliable, efficient way of working.
With Netloan for selfCheck, staff are enabled with the following:
The result is quick resolution to any issues and the ability to manage services effectively without fuss.
Self-service is key when staff time is scarce, and Netloan integration on kiosks really helps out here. When users make their own print payments, library staff have masses more time to spend providing advice and support to those most in need.
Compare the value of staff taking payment for hundreds of print jobs each week to spending this time on digital skills development or health literacy support. With self-service payments, staff are free to add value to user visits in a multitude of different ways.
The kiosk provides a number of options to reserve a computer in the library. You can make a future booking, search for a currently available PC or join a virtual queue.
The kiosk interface is clear and easy to use, supporting PC access and helping users plan their visits.
And if your library charges for PC time, this can be purchased on the kiosk too – talk to us about the Netloan Charging module.
If your library operates unstaffed hours, ensure users can continue to print and release their documents with the help of Netloan for selfCheck. Its intuitive functionality means users can pay and print without staff support, making their library visits much more satisfactory whether staff are on hand or not.
Libraries need to make best use of the floorspace available. With Netloan for selfCheck, users enjoy the convenience of making book, PC and print related transactions all in one place. If your library has already invested in kiosks, it’s a great way to extract more value from your investment – adding and increasing new print revenue streams and updating the user experience.
Netloan integration is available on the 3000, 2500, 1000 and 500 selfCheck units.
Netloan on the kiosks offer a clear, familiar point of payment for print jobs. It’s a workflow that really supports printing from home. The ability to submit print jobs via Netloan Wi-Fi print, then wait until the user is in the library to pay and collect is ideal.
Why let users stress about arriving before the library closes or limit collection to just one branch? With Netloan on the kiosk they only pay when present and ready to collect their prints.
