This review explores a number of recent major library projects involving Lorensbergs' netloan PC booking software customers. Following these projects, use of library services has increased in response to the modern and inviting facilities provided. They have also created some inspiring new urban landmarks. In each case, the digital offer developed and provided by these libraries is a core part of services – an essential element that we are committed to supporting and developing through our netloan portfolio.Read more
The right technology and software partner are fundamental to delivering library services to best effect. Lorensbergs helps each library to get the most out of their PC estate and dramatically reduces the burden of its administration. For library users, the netloan PC booking system ensures PCs, Wi-Fi and printing services are easily accessible with availability optimised. In addition, library room and event bookings are efficiently managed in the connect2 online booking solution.
Processes between users, resources and staff have been carefully designed. They provide a positive experience of visiting and using the library, and self-service options are always available.
Case Studies and Research
Wakefield District Council in West Yorkshire has 13 local libraries, with a total of 260 public access PCs on the People’s Network. The method for managing PC access and data reporting required improvement across the service. Sue Eustace, Assistant Library Manager, liaised with Lorensbergs regarding the library service moving to netloan for PC session management and Wi-Fi authentication.Read more
A year after the reopening of Manchester Central Library following a massive renovation project, the City Council's ICT Community Applications and Library Customer Service managers discuss how they worked with Lorensbergs throughout the project. They also cover how netloan PC booking supports their management of public computer access across all district library sites.Read more
Public libraries predict significant increases in demands on staff time and public access computers following Universal Credit roll out, according to new findings from lorensbergs, the market leader in PC booking and session management software…Read more
This whitepaper reviews technology provision across UK public library authorities. It focuses on People’s Network PCs, Wi-Fi and wireless printing, considers the operating systems and deployment methods in place, and compares ICT resourcing structures…Read more
Libraries IT Manager,
North Tyneside libraries
netloan does a lot. We started from the point of ‘this is what we’d like it to do, can it do it?’ netloan did exactly what we wanted it to do… The lorensbergs support team also come highly recommended, it’s been a very good experience all round.
Information and Systems, Nottinghamshire County Council
The solution that was developed to enable libraries to offer public access to computers, including the use of Netloan, has proven so successful that it has been used as the default model for other parts of the council who need to provide computer access to members of the public.
ICT Team Lead,
Community Applications at Manchester City Council
Lorensbergs offered us advice in how to deliver exactly the solution we wanted – a centrally managed solution with better control and the ability to automatically deploy software and anti-virus updates. Netloan supports this model to use new improved technologies. We now aspire to roll out the same PC deployment model to our other library sites.